Case Study Overview
Pure Block Management was instructed by the directors of the Residents’ Management Company (RMC) at a residential property in York to address an issue with the roof valley which was allowing water ingress into the communal staircase.
Following recent storms, the leakage was presenting both an immediate health and safety hazard and a risk of structural damage if left unresolved.
Under the Landlord and Tenant Act 1985, landlords or management companies must carry out a Section 20 consultation with leaseholders before undertaking qualifying works, where any leaseholder will contribute more than £250.
This process involves a formal three-stage consultation, which can take several weeks or months to complete.
In this case however, the urgency of the roof repairs meant that following a full Section 20 consultation would have prolonged exposure to water ingress, worsening damage to the building and creating further health and safety concerns.
What we did
To enable works to proceed without delay, we advised the RMC to apply to the First-tier Tribunal (Property Chamber) for a dispensation from the full consultation process.
A Section 20 Dispensation application, if granted, allows the landlord or RMC to proceed with works immediately, provided it is reasonable and in the best interest of the building and residents.
The RMC board, via email resolution due to directors being geographically spread, instructed us to progress the matter and the Tribunal granted dispensation without objection, recognising the urgency of the works.
Two contractor quotes were obtained and reviewed by the directors, ensuring due diligence even under urgent circumstances.
Contractors attended site within one week of instruction, completing the necessary roof works.
Outcome
The water ingress was fully resolved, preventing further deterioration, although internal redecoration works were scheduled separately.
Reserve funds were utilised, meaning no additional invoices were required from leaseholders at this stage.
Residents in the six apartments were supportive and appreciative of the swift action taken to protect their homes
The case demonstrates Pure Block Management’s forward-thinking approach, balancing strict legal compliance with practical, timely decision-making.
By securing dispensation and coordinating urgent roof repairs, we prevented significant damage, reduced long-term costs, and upheld the health and safety of residents.
About Section 20 Dispensations
A dispensation application can safeguard buildings and residents where delays from the statutory Section 20 process would be detrimental.
While Pure Block Management always seeks to follow the full consultation procedure where possible, our expertise means we can act decisively in exceptional circumstances, understanding lease obligations and the financial implications for leaseholders.
We will always:
- Ensure directors are properly advised on their options.
- Prepare and submit Tribunal applications efficiently.
- Maintain transparent communication with residents to secure support and trust.
Our expertise in Section 20 consultation and dispensation processes means clients can be confident that whether facing routine maintenance or urgent building safety issues, Pure Block Management will deliver compliance, protection, and peace of mind.
